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Privacy Policy

Privacy policy

INTRODUCTION

  • This Privacy Policy explains what we do with your personal data, whether we are in the process of introducing ourselves to you, helping you to find a job, continuing our relationship with you once we have found you a role, providing you with a service, receiving a service from you, using your data to ask for your assistance in relation to one of our Candidates, or you are visiting our website.
  • It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.
  • This Privacy Policy applies to the personal data of our Website Users, Temporary Workers, Prospective Candidates, Candidates, Clients, Suppliers, and other people whom we will contact in order to find out more about our Candidates or whom they indicate is an emergency contact. It also applies to the emergency contacts of our Staff.
  • For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”)
  • It is important to point out that we may amend this Privacy Policy from time to time. Please just visit this page if you want to stay up to date, as we will post any changes here.
  • If you are dissatisfied with any aspect of our Privacy Policy, you may have legal rights and, where relevant, we have described these as well.
  • This Privacy Policy applies in relevant countries throughout our international network. Different countries may approach data privacy in slightly different ways and so we also have country-specific parts to this Privacy Policy.

HOW TO USE THIS PRIVACY POLICY

This Privacy Policy tells you a few things about how we use your personal data, and perhaps more importantly, what your rights are in relation to this (you have, for example, the right to ask us to delete or confirm what information that we hold about you at any time, withdraw any consents that you have given and/or lodge a complaint with supervisory authority if you are not happy about something we have done).

The Privacy Policy is divided into a short-form “at a glance” section and a long-form section.

The “at a glance” section is just a few short pages providing you with an overview under the following headings:

  • What kind of personal data do we collect?
  • How do we collect your personal data?
  • How do we use your personal data?
  • Who do we share your personal data with?
  • How do we safeguard your personal data?
  • How long do we keep your personal data for?
  • How can you access, amend or take back the personal data that you have given to us?
  • How do we store and transfer your data internationally?
  • Who is responsible for processing your personal data when you access the First active 365 website?
  • What are cookies and how do we use them?
  • How to reject cookies
  • After that, there is a long-form section covering each of these areas in more detail. If you want to know more about a particular area, you can simply click-through this document: we have provided hyperlinks in the “at a glance” section to take you to the relevant part of the long-form section.
  • If you want to go back to the “at a glance” section, simply scroll up – both the “at a glance” section and the long-form section are contained in this same document.
  • This Privacy Policy also contains a number of defined terms, so we have included a glossary at the end of this document. If you are unsure what any of these defined terms means, you can simply click on the term and a hyperlink will take you to the relevant part of the glossary.

This Privacy Policy is divided into different sub-sections for each of the different categories of people who may need to read it (for example, under the “What kind of personal data do we collect?” section, there are “Candidate” and “Website User” sub-sections, as well as sections for the other types of people to whom this Privacy Policy applies). The Privacy Policy contains different information depending on what section you are looking at, so please make sure you are looking at the correct section.

SHORT FORM “AT A GLANCE” SECTION

What kind of personal data do we collect? 

  • CANDIDATE DATA: In order to provide the best possible employment opportunities that are tailored to you, we need to process certain information about you. We only ask for details that we think will genuinely help us to help you, such as your name, age, contact details, education details, employment history, emergency contacts, immigration status, financial information (where we need to carry out financial background checks), and social security number (and of course you may choose to share other relevant information with us). Where appropriate and in accordance with local laws and requirements, we will also collect information related to your health, diversity information or details of any criminal convictions.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you.
  • PROSPECTIVE CANDIDATE DATA:If we see your information online and we think that it looks like you might be interested in, or might benefit from, our services, we will collect and use such information about you to assess how we might be able to help you out and to get in touch.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you.
  • TEMPORARY WORKER DATA: If we employ or engage you directly as a Temporary Worker, we need to process certain extra information (in addition to the information collected from Candidates) in order to ensure a smooth Temp Relationship. We only collect important information such as staff numbers or other identifiers, start dates, bank details and details of previous remuneration, pensions and benefit arrangements. Where appropriate and in accordance with local laws and requirements, we may also collect, by inference, information related to trade union membership, sexual orientation and child care or carer arrangements when you provide us with information about deductions from your salary for trade union membership or childcare vouchers or details about your emergency contact.
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you.
  • CLIENT DATA:If you are a First Active 365 Client, we need to collect and use information about you, or individuals at your organisation, in the course of providing you or offering you services such as: (i) finding Candidates who are the right fit for you or your organisation; (ii) providing you with a Managed Service Provider (“MSP”) programme(or assisting another organisation to do so); (iii) providing you with Recruitment Process Outsourcing (“RPO”) services (or assisting another organisation to do so); (iv) providing services to your employees, such as training courses to teaching staff who work for our Clients, in the education sector and/or (v) notifying you of content published by First Active 365  which is likely to be relevant and useful to you (for example our Global Skills Index).
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you.
  • SUPPLIER DATA: We need a small amount of information from our Suppliers to ensure that things run smoothly. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your bank details so that we can pay for the services you provide (if this is part of the contractual arrangements between us).
  • To the extent that you access our website or click through any links in an email from us, we will also collect certain data from you.
  • PEOPLE WHOSE DATA WE RECEIVE FROM CANDIDATES AND STAFF, SUCH AS REFEREES, EMERGENCY CONTACTS AND DEPENDANTS: In order to provide Candidates with suitable employment opportunities, to provide for certain eventualities for them and our Staff and to allow Staff to access certain benefits or employment rights, we need some basic background information. We ask for very basic contact details, so that we can get in touch with you either for a reference or because you’ve been listed as an emergency contact or a dependent for one of our Candidates or Staff
  • WEBSITE USERS:We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website, the frequency with which you access our website, and the times that our website is most popular.

A number of elements of the personal data we collect from you are required to enable us to fulfil our contractual duties to you or to others. Where appropriate, some data, for example Candidates’ social security number, are required by statute or other law in some jurisdictions. Other items